Four years ago, Callaway built a large outdoor kitchen, patio, and pergola for our home. The results were beautiful, and though there were a few issues, they responded and fixed the problems. Recently, we put our home on the market and I think that the addition of the patio/kitchen helped sell it quickly. However, when the inspector came he found that the wiring/electrical to the patio was deficient and we would have to call a master electrician to redo the wiring. I called Callaway, not really expecting them to do anything after four years, but I wanted them to know about the issue. Sharon Callaway asked me to send the inspection report to show what was wrong, which I did. She called me back the same day, sent out a certified electrician the next day who told me what needed to be done, and said the cost would be $450. The following day Callaway sent the electrician who fixed the problem, and Callaway paid for the work. We were truly amazed at the responsiveness of this company. We had no warranty from them to fix a four-year-old problem. But they stood behind their product. I think if you are looking for a company you can trust, go no further! Unfortunately, it is rare these days to see folks take responsibility for their actions. Thank you Callaway for fixing the problem instead of trying to find a way out! Your honesty and integrity should get you far in this business, and I will recommend you highly to anyone I know who needs your service.
Brett and Ron and their team did a great job on our backyard! They installed a paver deck, landscaped beds, sprinklers, French drain and new grass. Large job and with rain delays they took the time to get it done right! Used them 4 years ago also for the front yard. I highly recommend them and will use them again!
I contacted Brett Callaway in the Spring to request a quote on hardscaping my backyard. I wasn't sure exactly what I wanted and he was very helpful with suggestions.
Ron Reed was the supervisor for the job and he also made helpful suggestions. He worked alongside his son, Alex Mallick, as well as stonecutters to install a Bergerac circle surrounded by paver blocks in various colors and sizes. The overall effect is exactly what I wanted.
Ron was very detail oriented and took special care to make sure that there would be proper drainage in heavy rainstorms. It was very dry during the time of the installation so he returned a few weeks later, after we have been receiving a lot of rain, to make sure that all was well and draining properly.
I am quite pleased with both the service and the hardscaping project and would use them again for similar projects.
I had an old rotten trellis removed and the entire flower bed redone. It made the front of my home look so much better. They were on time and the project didn't take long. They used strong healthy plants that all made it through the winter freezes here in Houston.
We used Callaway to re-landscape the beds in our front and back yards which had suffered damage from this winter's hard freeze. The owner came out promptly to do the estimate, made good suggestions for replacements and improvements and provided us with a reasonable estimate. His crew maintained good communication throughout the 4 days it took to complete the work. We added on some last minute sod replacement and they completed that within the original timetable as well. We're very pleased with the results.
Totally understood what we needed. As senior citizens we are no longer up to high maintenance situations, Brett totally understood and provided us with what was necessary at a great price.
The owner Mr. Brett ,is truly admirable and very fair. He displayed lots of class and professionalism. I'd recommend him over and over.
They did an excellent job helping me choose which plants were to be installed, they were careful about harming the grass in the yard, they had ample workmen so that the job was finished in a expeditious manner, and they were polite in our conversations. They were professional in every respect. I will use them again and recommend them to others. The lighting was exceptional. It lighted up the trunks of the trees and provided some safety as well.
We recently had Callaway put in new beds in our backyard and they did an awesome job! Came out to meet with us several times to prepare project proposal, scheduled job, started job as scheduled!, and finished the job in the estimated time they gave us. It looks great!! Highly recommend!
We have had the pleasure of working with Callaway Outdoor Designs for several years. They truly do it all and at reasonable rates. At our new home they put in retaining walls for a serious drainage problem, new sod placement, stone wall enclosure around a patio, pavers, mosquito misting system, gutters with leaf screens, circle driveway in the front yard , tree removals, leveling of the acreage and a gas line.
In addition, they put in a full irrigation system covering over two acres and custom landscaping that enhanced the beauty of our property. Within the last few weeks they installed a swim spa with decking and pergola.
I can honestly say that we strongly recommend this company and will continue to use them for any outdoor design needs.
Brett Callaway and the team that works with him are the best in my book. They are dependable, professional and consistently provide quality services. Their prices are reasonable and competitive. The entire crew are honest hard working people. I recommend Callaway Outdoor Designs and have nothing but the highest praise for their business. We have been using them exclusively for several years and will continue to use them for any service or project that they provide.
The whole process of working with Callaway Outdoor Designs was superb! I would recommend this company to anyone. The "customer-focused" experience started from the very 1st phone call when I spoke with Ms. Sharon (she has the most pleasant & professional personality); to the quote visit with Brett; to the installation of our plants by Ron and the installation team - it was all a pleasurable experience. They are a very professional, friendly, and knowledgeable group. They answered all phone calls, all questions and they delivered what they promised. Thank you Callaway!
Preparing house for sale, wanted to spruce up the curb appeal. Called Callaway Outdoor Designs, Brett, the owner showed up on time. Gave me honest feedback and advice on what I really needed to address. Replaced my side fence and gate, in 1 day!! AND evaluated and repaired my irrigation system that has not been turned on in 4 years. ALL for a very fair price! Easy to work and communicate with, promptly responds. I would highly recommend him for your next outdoor design job.
Brett Callaway! A true professional! Honest, fair, great communicator! Above everything else, he is a true customer service hero! Brett is a real pleasure to do business with as is his crew. He quoted a price, he gave us timing and everything was true to his word. No one I'd rather do business with!
We had Callaway come out and give us ideas on our home, and Brett was incredibly professional and had awesome suggestions! Our yard looks amazing! Would recommend them and will use them in the future.
Brett Callaway came to our home and presented us with a proposal that would completely renovate our backyard. After meeting with him we knew this was the company for us. No company is perfect- but whenever we hit a minor snag in the project Brett was responsive and prompt with clear communication and all the help we needed. Our new patio looks beautiful and we got it at a price that fit our budget. The office administrator Sharon was equally helpful and reliable in all areas. We highly recommend Calloway Outdoor Design.
Sharon & Brett were so professional & nice! They were SO prompt, understanding and worked very quickly with me! Can't thank them enough for our landscape design being done so quickly.
Callaway Outdoor Designs are one the best companies I have hired. Not only did Brett and Ron go the extra mile, they exceeded my expectations! Very prompt, courteous, knowledgeable and pay close to attention in details. Overall we are happy with our landscape design and irrigation system that was installed as well. They made our life easier with our new sprinkler system which has plenty of coverage and low maintenance. We are very happy with our decision in choosing this wonderful company. "Look no further." 5 Stars!!!!!
On time. personable. did what i asked. neat. cleaned up after themselves. would use again in a heartbeat!
Brett Callaway worked with us on removing a wood deck and installing brick pavers and a beautiful pergola. His crews were professional, timely and courteous. We are loving our outdoor living space.
I had a small paver job that I wanted done. Brett came out and not only gave me a quote, but referred me to a smaller landscaping company that would be a more affordable option for me. Who does that? I was impressed with his high ethical standards and business practice by this gesture.
They have to pay a fee with Home Advisor, even if they don't get the sale, so I figured the least I could do was share my brief, but positive experience and impression with Callaway's .